4 Replies Latest reply on Dec 6, 2013 8:37 AM by John_Picton

How often should I have to Sign In?

John_Picton Dec 6, 2013 7:00 AM

Hi all

I have Photoshop CC (as part of the Photography Program). I thought I should only have to "Sign In" once every 30 days or so?

So far I am having to Sign in at least a couple of times a day sometimes more.

It isnt a huge problem at the moment as I have good solid internet access - But I wouldnt want to be in a situation where the internet is temporiarily down and I need to use the software.

Cheers

John

1. Re: How often should I have to Sign In?

Curt Y Dec 6, 2013 7:44 AM (in response to John_Picton)

Could be a permission problem. What OS?
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2. Re: How often should I have to Sign In?

John_Picton Dec 6, 2013 8:15 AM (in response to Curt Y)

Sorry Curt - I should know better than not to include details ;-)

It is Windows 7 - 64bit professional
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3. Re: How often should I have to Sign In?

Curt Y Dec 6, 2013 8:19 AM (in response to John_Picton)

Next time it happens close PS and then right click on PS icon and choose "Run as Administrator". Sign in a see if it sticks. Even it sole administrator this option gives you a little more permission leeway.
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4. Re: How often should I have to Sign In?

John_Picton Dec 6, 2013 8:37 AM (in response to Curt Y)

Great idea - I will give it a try and report back.

Thanks

John
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