1 Reply Latest reply on Dec 6, 2013 10:27 PM by Carl Sun

    Extension Manager CC error

    pixelreply

      When I try to Install any extension in CC I allways get this message!!! And Yes I am using ZXP extensions.

      Screen Shot 2013-12-06 at 16.53.18.png

       

      Thank you in advance

        • 1. Re: Extension Manager CC error
          Carl Sun Level 4

          There is only "Others" listed in the product panel. Apparently Extension Manager CC didn't recognize Photoshop CC was installed in your machine. Have you installed Photoshop CC (If you only have Photoshop CS6, you should use Extension Manager CS6 to install GuideGuide)? If yes, have you moved or renamed the Photoshop CC installation folder? Please search my post about "ExtendScript Toolkit" in this forum, then follow it to check if the product configuration database (PCD) is correct in your machine.