2 Replies Latest reply on Dec 6, 2013 1:56 PM by chrislavelle

    After effects and Premier pro corrupted after dynamiclinkserver crash CS6

    chrislavelle

      Hi guys,

      The title says it all really.

      I was trying to render an after effects file in CS6

      I opened Premier Pro and created a dynamic link. this crashed after a while and both programs now fail to start up.

       

      I have tried most of the suggested fixes to no avail.

      For information: I also have CC installed and it runs fine. If i log in as another user with a clean profile then they run fine. So im guessing its a common user based issue.

       

      premier pro just stops working on launch

      After effects freezes on the mediacore loading. It then gives a message saying Quicktime is not installed on this computer (It is). If i click okay it then proceeds to crash with a dialogue box which refers to the dynamiclinkserve.exe

       

      Becasue it seems to be profile based im thinking a reinstall wont make any difference here.

       

      All help greatly appreciated

      all the best

      chris