6 Replies Latest reply on Dec 7, 2013 7:32 AM by Michelle_Jerrell

    Getting APPCRASH event on InDesign CS5 on only one file

    Michelle_Jerrell

      I suddenly started having problems last night while trying to re-open a particular file.  The problem details are included below.  I'm not familiar with the "techie jargon" so in advance, please excuse my limited knowledge on this topic.  Here are the details of the problem.  I have a deadline for this report of Monday and am so frazzled right now. Can anyone please help with this?

       

      Problem Event Name: APPCRASH

      Application Name: InDesign.exe

      Application Version: 7.0.4.553

      Application Timestamp: 4d890440

      Fault Module Name: ObjectModel.dll

      Fault Module Version: 7.0.4.553

      Fault Module Timestamp: 4d890432

      Exception Code: c0000005

      Exception Offset: 0002d36f

      OS Version: 6.1.7601.2.1.0.768.3

      Locale ID: 1033

      Additional Information 1: 0a9e

      Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

      Additional Information 3: 0a9e

      Additional Information 4: 0a9e372d3b4ad19135b953a78882e789