This summer I bought and downloaded Premiere Elements 11 to my previous computer, which a few months later broke down.
How can I download Premiere Elements 11 to my new computer?
In my Adobe account, I see the product listed with the serial number - but the specific download is "not applicable"...
You'll need a copy of the installer file -- either on disk or from download. You can then just install the program and re-use your serial number.
Did you download and purchase the original installation files from Adobe? Did your old computer have a Windows operating system? Does your new computer have a Windows operating system?
I suggest that you contact Adobe via its Adobe Chat
When the link opens, click on "I still need help." to bring up the Adobe Chat.
Alternatively, you could download the files from the following and then insert your purchased serial number.
Read the instructions carefully. In such a try, I am assuming that both old and new computers involve the Windows.