2 Replies Latest reply: Dec 10, 2013 8:11 AM by gator soup RSS

    Illustrator PDFs print correctly from PC, but print too dark from Macs


      Photoshop and Illustrator PDF files (CS5 & 6) print correctly from my work PC, but not either of my Macs. See below:


      At work, I have a Dell PC and an iMac, at home I have a MacBook Pro.


      At work there is a big office color Ricoh printer for the Dell and iMac, at home I have a Epson 3-in-one laserjet for the MacBook Pro.


      Both the work and home Macs will print  Illustrator/Photoshop PDFs very dark/undersaturated/off color on their relative printers, but the work PC prints them correctly.


      At work, If you hold up a print of a PDF file printed from the Dell PC, and one printed from the iMac, they are completely different looking - the Dell print matches the Dell and iMac screens, but the iMac print is very dark and dull.


      At work, when I open a Illustrator or Photoshop PDF on the work PC and send it to the Richo printer, it comes out perfectly matching the screen, but, if I open it on the iMac and send it to the Richo printer, it prints too dark/off color.


      These are the *exact* same PDF files I am opening on both the PC and the iMac - our files are saved on a server so I'm accessing the same documents on both machines.


      Also, I create the files on the iMac and save them to the server on the iMac, but if I open them on the iMac it prints too dark, and if I open them on the PC, it prints correctly.


      At home on the MacBook Pro, the prints are also much darker than the screen (despite color calibration with a ColorMunki as well as following all Epson's color calibration steps) and I see a similar color problem as printing to the work printer from the work iMac.


      Someone please tell me this is just a printer profile thing and I can go in somewhere on my Macs and switch something so they print the same as the PC does!


      Thank you in advance for explaining why my Macs are making me pull out my hair!