1 Reply Latest reply on Dec 9, 2013 8:08 AM by Curt Y

    I need to re-install CS 6

    Peter Chappell

      My computer crashed and we installed a new hard drive--all software was lost--thankfully I have a disc for CS5 but the upgrade to CS 6 was done online---How do I re install CS 6 ????

        • 1. Re: I need to re-install CS 6
          Curt Y Level 7

          You are allowed only 2 active installations.  The install on the crashed drive is considered active.  If this is a problems you need to call Adobe and ask for a reset.

           

          If asked to a qualifying product when instlling CS6 type in the s/n of Cs5.

           

          Do you have the s/n of CS6?  If you registered CS6 you can go to Adobe and click on My Products.  Should find s/n and download link here.  But word to wise.  Burn the download files to DVD and save in safe place with s,/n in case you have problem in future.