I recently enrolled in the CC monthly plan for Photoshop and downloaded Photoshop CC. Both my Photoshop CS6 and Photoshop CC work fine, though they are somewhat different.
Adobe updater informs me an update is available for Photoshop CS6. When I try to update, the process terminates with an error message after about half the download is completed.
I get the same notice with the same result for Photoshop Extension Manager, which is also shown as an avialble update.
Each failure is accompanied with a message, "Some components of the following products could not be updated successfully." and icons for PS CS6 and PS Extension Manager are shown.
I have copies of the log files for both, but neither
1. Now what? I've tried this several times.
2. Is there a point in updating PS CS6 if I have Photoshop CC installed?
It seems error is coming due to ExMan failure. Ps must be updated now, Verify the same by Ps->About Photoshop.
Try installing ExMan from here:
After successful installation try updating again through Help->Update.
If it still exists then for ExMan issue please provide us with the following logs.
You can find them at:
ExMan Installer logs
/Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0
You can zip all the files together and send us through mail. This would help us in finding the root cause.