1 Reply Latest reply on Jan 26, 2014 9:14 PM by Ashutosh.Nigam

    Photoshop update (of CS6) terminates in error.

    VBBob1

      I recently enrolled in the CC monthly plan for Photoshop and downloaded Photoshop CC.  Both my Photoshop CS6 and Photoshop CC work fine, though they are somewhat different.

       

      Adobe updater informs me an update is available for Photoshop CS6.  When I try to update, the process terminates with an error message after about half the download is completed.

       

      I get the same notice with the same result for Photoshop Extension Manager, which is also shown as an avialble update.

       

      Each failure is accompanied with a message, "Some components of the following products could not be updated successfully." and icons for PS CS6 and PS Extension Manager are shown.

       

      I have copies of the log files for both, but neither

       

      1.  Now what?  I've tried this several times.

       

      2.  Is there a point in updating PS CS6 if I have Photoshop CC installed?