4 Replies Latest reply on Dec 9, 2013 3:08 PM by JonathanG

    Why are the downloaded files unable to be extracted?

    JonathanG

      I've downloaded, or attempted to download the first app 3 times.  An hour later a message stating that the files are unable to be extracted.  I have Windows 7 and don't understand how interesting this thing can be if it's this hard to simply download the stuff I've already paid for.  Not looking forward to Photoshop.  Please help.