I use PS Touch on an iPad 2 with about 3GB of free memory.
I have frequent crashes too, but mostly in the midst of using rather then saving the image.
I suspect it has to do with the memory on the tablet available to PS Touch, especially when the image size is quite large.
However the memory requirement for the app is quite vague in itunes or on adobe.com.
It sounds that your device runs out of free disc space.
Could you please check?
Hi, I have 3GB of free disk space on an ipad 2. My app crashes just about everytime I do anything, from opening an image or adding some text. Even trying to set the size of a blank canvas, it crashes all the time! Should I delete the app or will I lose my projects?
You will lose your projects unless you have them sync'd to Creative Cloud or exported one-by-one to Creative Cloud. Whatever method is chosen do that first before uninstalling the app.
You can try freeing up more disk space on your ipad to see if it helps.
Also, you might also want to check your iOS version to see if it supports the PS Touch version that you have installed.
Hi, I am running iOS 7.0.4 surely 3GB so spare space is enough? I uninstalled and reinstalled the app today, it worked for five minutes and then crashed on me in the following two scenarios.
1 when trying to set a blank canvas of 3600 pixels square, I use these to creat printable word art. 2400 pixels square opened then immediately crashed
2. When trying to open up a PNG image with transparency to over lay onto an existing photo, it instantly crashed. Any more ideas?
Thanks, I upload to creative cloud as you suggested. Reinstalled app after deletion but still crashing, see my post below, any more ideas?
the problem does not seem to be free space. Does a restart of the device help?
Have you tried to shut other applications down that are running in the background?
Hi Ignacio, I always close down running apps on my iPad. Tried a restart, it allowed me to create the 3600 pixel square canvas, I then went to open the transparent PNG file and it crashed straight away?