3 Replies Latest reply on Dec 23, 2013 11:16 PM by Chunlong Li

    EM CS6 crashes when i try to install od remove an extention.

    Asif Farid

      EM CS6 crashes when i try to install or remove an extention. I was trying to install adobe exchange.

       

       

      Screen shot:

      .Untitled.png

       

      Problem signature:

        Problem Event Name:          APPCRASH

        Application Name:          Adobe Extension Manager CS6.exe

        Application Version:          6.0.4.0

        Application Timestamp:          50861254

        Fault Module Name:          MSVCR100.dll

        Fault Module Version:          10.0.40219.325

        Fault Module Timestamp:          4df2be1e

        Exception Code:          40000015

        Exception Offset:          0008d6fd

        OS Version:          6.1.7601.2.1.0.256.1

        Locale ID:          1033

        Additional Information 1:          e790

        Additional Information 2:          e790895b3c019491451ebbcf3bea3821

        Additional Information 3:          e67d

        Additional Information 4:          e67d3ad6497505467ae67eb2d7b2ead4

       

       

       

      I tried reinstalling. Still the same outcome.