1 Reply Latest reply on Dec 10, 2013 5:09 PM by bryan.gough Branched from an earlier discussion.

    problem with QuickTime on Mac OS X v10.9 (Mavericks)

    bryan.gough Level 1

      I was really expecting my solution to be as simple as removing the DVCPROHDVideoOutput.component file because I don't have any extras on my machine.'


      • iMac, 27" Late 2009
      • 2.66 GHz i5
      • 16 GB 1067 MHz DDR3
      • ATI Radeon HD 4850 512 MB
      • OS 10.9


      Recently upgraded to Mavericks.

      Recently upgraded to After Effects CC.


      But, looking into my ~/Library/QuickTime folder revealed that I don't have that file (or anywhere else on my machine for that matter).

      Here are the contents of that folder.

      Screen Shot 2013-12-10 at 1.35.55 PM.png

      It takes a good 10-15 minutes for AE CC to even launch properly. I get a warning about Ray-tracing and CUDA which I understand is due to the limitations of my hardware, but then I get the same QuickTime installation error:

      Screen Shot 2013-12-10 at 12.31.28 PM.png

      If I then try and open a previous project (after acknowledging that I'll have to convert from CS6 to CC) - I get the same 'MooV' file is damaged or unsupported message:

      Screen Shot 2013-12-10 at 1.38.57 PM.png


      One interesting side note:

      This source .mov file hasn't been moved. It will open and play in Quicktime Player and Quicktime 7. But, when I select it in the Finder window and press the spacebar to get a "quicklook" at the file, it shows the file as having "Zero KB"... even though the Finder shows it's correct size at 12.9MB. I am able to preview other .mov files not associated with this project just fine using Quicklook.

      Screen Shot 2013-12-10 at 1.43.44 PM.png