Hi Team,
This is the first time I'm using this... I was trying to export the SiteCatalyst Reports via FTP option...
Below are the steps that I have followed..
- Browse to Adobe Marketing Cloud -> Analytics -> Reports & Analytics
- Custom Reports -> ExternalUserHits
- Click on Send Button ->
Format: Excel / CSV
Advanced Delivery Options -> Selected FTP instead of Email
Given our FTP Server (Our organization FTP Server) details with Host Name / port #/ Directory (tried with existing directory too) / User Name / password,
The report has been sent through email as failed to upload to the FTP server .. Below is the error message
Error Message :We were unable to upload your report via FTP due to the following error:
Failed to create provided directory
I had given the existing directory in the FTP details section but still it has thrown the above error message
I have tried with Datawarehouse option too but nothing has been uploaded to my FTP server..
Please help me..
Note: I was able to generate the reports and send through email...
Thanks in Advance,
Deeepa
