1 Reply Latest reply on Dec 12, 2013 9:43 AM by Jeff A Wright

    Problem with Presenter 9

    JayJay86

      After much trial-and-error I've discovered that the Presenter add-in for Powerpoint only works when Powerpoint is opened using RUN AS ADMINISTRATOR.

       

      If powerpoint is opened normally without administrator privileges, the add-in becomes disabled. Trying to remove it and re-add it gives the following error message:

      MENULAUNCHER.DLL IS NOT A VALID OFFICE ADD-IN.

       

      What do I need to do to get the presenter add-in to work properly without having to run with administrator privileges?

       

      Information about my system is :

       

      1.Windows 8. 64 bit.

       

      2. Office 2013 (Office 365 Home Premium). 32 bit.

       

      3. Adobe Presenter 9. 32 bit.

      The Presenter installer files I used are:

      /CPTL/9/win32/Presenter_9_LS21.7z and  /CPTL/9/win32/Presenter_9_LS21.7z and /CPTL/9/win32/Presenter_9_LS21.exe

       

      Thanks.