3 Replies Latest reply on Dec 13, 2013 8:10 AM by Marta15

    Error when importing Word documents

    Marta15 Level 1


      I'm using RoboHelp 8 from the Technical Communication Suite.

      When I try to import a doc/docx file for my HTML help I get the message: 'The Import Word Document Wizard cannot locate a supported version of Microsoft Word. Please install Microsoft Word 2000 or newer.'

      Actually I have Microsoft Word 2010 installed in its default path.


      Do I have to set some particular options? Some days ago I had my PC replaced with a new one and I had to reinstall all of my programs. I think I've missed some settings.


      Thank you