8 Replies Latest reply: Dec 14, 2013 7:02 PM by pwillener RSS

    My reader is totally shut down.

    jeauxvelle

      I have had Adobe Reader for quite a few years now.  I have utilized it, mostly in my college studies.  And now, that I am attempting to go back to school, I am finding that I cannot use my reader view or create my pdf files.  I tried to uninstall the program and reinstall it.  But, it stated that I did not have the permission nor the software to do so.  I then looked through my old emails and there was a request for me to change my password because someone had infiltrated my account and corrupted the tool. I have no clue as to how to reinstate the functioning of my reader at this point.  Can you help?  ASAP?