11 Replies Latest reply on Dec 13, 2013 8:45 PM by ladygeek

    How can I get past "close IE" to continue the install even though IE is closed?

    ladygeek

      I keep trying to install flash for win7 pro 64 bit and it stops half way through and even though I've closed IE, it will not get past 50%.  The other thing that concerns me is that flash 32 bit is installed but I can't uninstall it even using adobe's uninstall.  I get the same error message that I have to close IE even though it is not open.  I've been through all of the troubleshooting steps.  I have adobe in my accepted list with https:

       

      Anyone know the answer to this?  I can't watch anything online without it.  If not, can someone tell me how to contact adobe for this problem because I have no other options.