2 Replies Latest reply on Dec 15, 2013 4:23 PM by timothymford

    **PLEASE HELP - Unable to complete installation of new flash player...

    timothymford Level 1

      I updated my operating system to Mac OS X Mavericks and went to youtube and it told me that my flash player was out of date (SAFARI).  I followed the link to download the new version of flash player which seems to be 11.9 and the process works fine.  I reach this box...

       

      Screen Shot 2013-12-15 at 1.27.11 PM.png

       

      and I am completely unable to click on anything.  When I drag my mouse over any of the three options, they highlight, as well as the NEXT button, but they won't let me click.  The only way to get out of the window then is for me to press Alt+Cmd+Esc to force quit the Adobe Flash Player Installer.  Please help me figure out what is going on?

       

      Also, some pages (seems like most) on Adobe's website won't let me click on anything either, I have to right click on links and open them in new tabs to navigate their website.

       

      Thank you in advance!