2 Replies Latest reply on Dec 15, 2013 7:45 PM by Noel Carboni

    Need A serial

    Artus9

      Hi ,

      I jus got the photoshop photography program and im trying to use cs6. but show that my trial version expired the registration online dosent work so my option is using a serial number How do I get it.

      Or what is what i need to do in this case.

        • 1. Re: Need A serial
          Curt Y Level 7

          It this is subscription there is no serial number.  Just your Adobe ID

          • 2. Re: Need A serial
            Noel Carboni Level 8

            Out of curiosity, why would you choose to use Photoshop CS6 if you have a subscription?

             

            In any case, if you were using a serialized version of the software or updated the trial to the latest release, you may well have to uninstall it and reinstall it via the Creative Cloud application, because you may have been following the serialized upgrade path vs. the subscription upgrade path.  Yeah, it's complicated.

             

            What do you see in the Creative Cloud application for the status of your installed software?  Feel free to post a screen grab.

             

            -Noel