2 Replies Latest reply on Dec 18, 2013 12:48 PM by m_hughes

    Upgrading to 4.7 using Master Collection 5.5 SN

    Christopher VA Level 1



      I have FB 4.6 currently installed and attempting to license FB 4.7 using our Master Collection 5.5 SN results in an invalid SN message. I went to http://www.adobe.com/go/fb47_serialkey/ linked off the FB 4.7 Product page and the form states, "Response Quota Reached. This form has reached the number of responses allowable for its subscription level. Please contact the form author for further assistance." Who is the 'form author' and how should I proceed?