Silent install of RoboHelp 7.0

[Roejbaek]

Hello

I need to create a silent install of RoboHelp 7.0 for distribution within our organisation.
I have noted that one of the headlines concerning new features in version 7.0 is "Silent install" but I haven't been able to find any real information on how to do this. Can anyone point me in the right direction.

I know how to create Transforms and know how to handle MSI's but would like to do this "the right way"

How about adding the serialnumber on advance? Is this possible or does Adobe require that every single user goes through that process manually??

Any help is greatly appriciated!

Regards,
Christian Roejbaek

[Peter Grainge]

Welcome to the forum.

I have got some instructions for the silent install but not here. Also I am not sure if it is available with single user versions or just under volume licensing.

Trying to find out for you.

[Peter Grainge]

The silent install can be done with all versions. I'll post the instructions as soon as I can but it may be six hours or more.

[Roejbaek]

Thank you very much!

[Peter Grainge]

Here's what I have:

From command line silently as follows:
C 😆 msiexec /qn /L* “<Log file>” /I “<Path to RoboHelp MSI file>” USERNAME=<user name> COMPANYNAME=<comp name> SERIALNUMBER=<serial number> EPIC_EULA_ACCEPTED=1 TRANSFORMS=<Product Lang code>.mst

* Product Lang code may be any of the following:
English – 1033
French – 1036
German – 1031
Japanese - 1041

As you can see, the serial number is required.

[Roejbaek]

Hello Peter

Thank you for your help but unfortunately I am not able to make it work.

Here is the exact string I have used;
msiexec /qn /L* "c:\RH.log" /I "C:\RoboHelp\Adobe RoboHelp 7.msi" USERNAME=xxx COMPANYNAME=xxx SERIALNUMBER=xxxx-xxxx-xxxx-xxxx-xxxx-xxxx EPIC_EULA_ACCEPTED=1 TRANSFORMS=C:\RoboHelp\1033.mst

RoboHelp is installed but on startup I am still presented with the "Software Setup-page" where I have to choose either entering a serial number or choosing 30 days trial period.

On the other hand I have found a solution using simple setupcapture of the setup-procedure. Entering the serial number is stored in a single file which can be added to a transform using normal techniques.
I guess I'll go with that solution then.

Thank you for trying though.

[Peter Grainge]

I'll seek advice on the installation for the benefit of anyone else following this.

Have you tested the installation and found that it is working correctly. In particular, try generating an output including printed documentation.

[Roejbaek]

quote:

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Have you tested the installation and found that it is working correctly

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Unfortunately no.. I am not profficient in RoboHelp. I am only responsible for creating softwarepackages.
I have had one of my users test "my" solution with adding the db-file to a transform. RoboHelp should work just fine there.

[Peter Grainge]

OK but I would recommend that a RH user try to generate some outputs just to be sure this method has worked correctly.