i can confirm this issue
trying to import the msi to CA DSM and it stops importing, because of the path for a patch-file from the package being too long:
C:\ccloud\InDesign CC x64\Build\Patches\AdobeInDesignCCx64-9.0_9.2.0.069\payloads\AdobeInDesign9AppBase64-mul-1 71213141321\OEM_\Adobe InDesign CC (64 bit)\Plug-Ins\InCopyWorkflow
any solution for this?
Can you download the file manually to a new location first (with a short path), then point to that instead?
have you had a look at a package which is created by CreativeCloudPackager?
it contains several directories, and a msi + a setup.exe
and the problem is that when you import the msi (and all the directories & files it depends on) that there is the path shown above, which is too long for deployment tools...
see image below - the directory "Creative Cloud" is the default directory that CCP suggests, as well as the "InDesign CC x64" - the MSI is inside the "Buil" directory, but it requires all the subdirectories content
(so its not a huge msi file with all stuff contained...)
before you suggest to reduce path depth - have a look at my path in my reply above - even f i reduce the containing direcory further - this should be considered a problem with CCP
I have no experience with the packager whatsoever. I was merely asking if there was a way for you to work around it by shortening the paths.
I agree, by the way, that this should not be happening, and I think somebody blew it when they designed the subdirecory names.
tried to import it from a c:\1\ directory as well no chance
i agree to some point that this might be seen as a 3rd party SW problem - but only partly - because its a cruelty against nature, that they use paths like this
I hesitate to say this, but have you tried calling tech support?
sure, they told me that if you are subscriber to CC you have no enterprise support ...
maybe there is a higher subscription level, but i'd say CC is expensive enough if you upgrade from a previous CS version ...
Well, you can use Long Path Tool for such problems, it works good.