1 - Premiere Elements has a different forum http://forums.adobe.com/community/premiere_elements
2 - This forum (and the correct one) are for users to help each other use the program... this is not Abobe sales
Adobe contact information - http://helpx.adobe.com/contact.html
[Moved to Elements forum.]
We are not Adobe. We are Premiere Elements users trying to help other Premiere Elements users with their Premiere Elements workflows.
You need to contact Adobe sales about purchases of its products online and elsewhere.
I would suggest that you contact Adobe via its Adobe Chat to get the information that you seek.
Please click on the following link. When the link opens, click on "I still need help." to bring up the Adobe Chat.
I have this set for "Orders, Refunds, and Exchanges".