2 Replies Latest reply on Dec 17, 2013 4:49 PM by BobLevine

    Plug-in error opening file

    sdgraphicsoc

      Hello

       

      I had difficulty opening a file which I got from a client.

      It gave me an error message that read:

      Cannot open “XX”. Please upgrade your plug-ins to their latest versions, or upgrade to the latest version of Adobe InDesign.

       

      Adobe Extention Manager CS5.5 shows these all greyed and locked:

      pdf.InDesignPlugin

      PNG Import filter.InDesignPlugin

      Indexing.InDesignPlugin

      Generic Page Item.InDesignPlugin

      Master Page.InDesignPlugin

      Shared Content.InDesignPlugin

      Spread.InDesignPlugin

      Text.InDesignPlugin

      Etc…


      Does anyone know what to do?