13 Replies Latest reply on Dec 31, 2013 3:14 AM by xaci_68

    ACR 8.3 update

    xaci_68 Level 1

      I'm trying to get my Photoshop CC latest release (14.1.2) updated with the CameraRaw 8.3, but it's not possible.

      CCD doesn't "see" any updates for Photoshop, Photoshop CC itself doesn't "see" any updates as well (nothing found by clicking on "Help" --> "Updates...").

      I've tried to download ACR 8.3 from the direct link found in this article http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#notconnected but it's not working.

      This is the message I've got:

       

      Screen Shot 2013-12-18 at 01.37.45.png

      Of course I've contacted the support ... twice, but still no success.

      You guys have any idea how to solve this?

       

      FYI, I already tried few things mentioned in the KB troubleshooting, including the use of the cleaner tool. I removed photoshop CC anch bridge CC as well. Reinstalled both, but still no ACR8.3. LR5, instead, has been correctly updated.

       

      Thanks,

      Alessandro.

       

      P.S.: I'm running on MAC with Mavericks 10.9.1