3 Replies Latest reply on Dec 18, 2013 8:20 AM by heathrowe

    Problem adding elements

    mauritio

      Hi, I have a problem adding elements (jpg, png) to my element panel a while after having started a new project. I click on the "+" symbol and choose an image file from a folder on my hard drive. The file does not get added and edge does not promt an error message. When I start a new project I can add those files without problems, but then the timelines are gone. So what can I do? Need help!

        • 1. Re: Problem adding elements
          heathrowe Most Valuable Participant

          To add image assets (jpg or png) use one of the following options:

          - click the + to the right of the Assets tab within the Library Panel;

          - or File > Import and navigate to the image files;

          - or drag and drop image files directly onto the stage from your machine;

           

          Darrell

          • 2. Re: Problem adding elements
            mauritio Level 1

            Hi Darrell,

             

            - click the + to the right of the Assets tab within the Library Panel;

             

            --> that´s the way that does not work anymore

             

            - or File > Import and navigate to the image files;

             

            --> that helped. A new image folder within my elements panel is created where I find the image.

             

            - or drag and drop image files directly onto the stage from your machine;

             

            --> not tried yet. Option 2 works fine for me though I ask myself why option 1 does not work anymore.

            • 3. Re: Problem adding elements
              heathrowe Most Valuable Participant

              For the number 1 issue, are you sure you are clicking + to the right of Assets? Your original post mentions you clicked the one Symbols one!

               

              Is it possible its a 'project' specific issue?

               

              Save and close the current one.

              File > New

              What happens when you click the Assets + import button?

               

              Darrell