What exact version of After Effects?
11.0.2 is the version is says when i open up the program.
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The current version of After Effects CS6 is 11.0.4. Install the bug-fix updates:
I think that the bug that you're describing, though, may be fixed in After Effects CC (12.2), so you'd need to upgrade for that fix:
it is working for now thanks. if any other thing occurs i will msg you or repply to this