1 Reply Latest reply on Dec 18, 2013 10:32 PM by SG...

    Someone used my personal E-mail

    sunny_li

      Someone used my E-mail  and created an adobe ID. How can I proceed with that?

        • 1. Re: Someone used my personal E-mail
          SG... Adobe Employee

          Hi,

           

          Go to the Sign In screen (sign out if you are currently signed in) and click on the lowest link, 'Trouble signing in?':

          Screen Shot 2013-12-18 at 10.27.26 PM.png

          On the page that comes up, enter your email, and click the 'Reset Password' button. When you receive the email to reset password, follow the instrutions to change the password to something different.

           

          regards,

          steve