1 Reply Latest reply on Dec 21, 2013 1:05 AM by sjpt

    error code E.AUTH_NOT_Ready

    PierreRiverview

      When trying to activate computer with Adobe ID, ADS comes back with the above message...What should I do next?

        • 1. Re: error code E.AUTH_NOT_Ready
          sjpt Level 4

          probably ...

           

          Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

          Uninstalling and reinstalling does not help.

          Unfortunately, it often then gives misleading error messages about what is wrong.

          A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.

          (E_AUTH_NOT_Ready is another common one)

           

           

          This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).

          Restart ADE, and then reauthorize with your (old) Adobe ID.

           

           

          In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0