3 Replies Latest reply on Dec 21, 2013 8:24 AM by Mike M

    password

    TULIPS

      what password is adobe asking for when i am trying to install flashplayer?

      my adobe password didnt work.

        • 1. Re: password
          Dave Merchant MVP & Adobe Community Professional

          It's the local administrator password for Windows, not your AdobeID.

           

          Flash Player installs files to the Windows system folders, and that cna only be done by an administrator account. If you're logged in as a regular user it asks for the password so it can write to those protected folders.

          • 2. Re: password
            TULIPS Level 1

            Thanks. What is that? Where do I get it?

            • 3. Re: password
              Mike M Level 6

              TULIPS wrote:

               

              Thanks. What is that? Where do I get it?

              It's the password you use to log onto your computer.

              If you haven't set one up, (almost impossible to do, but it does happen) you need to do so either in your Control Panel (Windows) or System Preferences (Mac).