I have done that, but there is no button on ther to redownload it ?
Does your description of your issue reflect
a. you have lost the purchased installation disc
b. you no longer have the installation files that you downloaded from your place of purchase, such as Adobe
Do you have the purchased serial number and were you able to find that purchased serial number at My Adobe (your account information) at http://www.adobe.com?
Where did you purchase Premiere Elements 11?
Do you have a purchased serial number that you have been able to confirm at Adobe as existing in its records?
Depending on your circumstances, you could explore
Please let us know the details.
I bought it direct from adobe and downloaded it and installed it from the site and my adobe. Now when i sign into my adobe the purchase and serial numbers are there, but there is nowhere for me to download the previous version (version 11) I can only seem to download version 12 ?
When I click links to get to https://www.adobe.com/account/account-orders.html for MY login ID, and I look on the right side of the page for MY download orders, there is a link to download my OLD software again
I have no idea why your page would not have a download link for the version you bought
PS - after downloading software, I always write the download file to a disc (CD or DVD) along with a text file containing the serial number