Im using a retina macbook pro 13inch w/ the latest version of photoshop cc.
i've been using cc for a while now and its been fine, until late last week, I was pretty sure I applied an update, and its since been freezing after about a minute or so, then i get the spinning colour wheel of death and nothing happens. I have an incredibly urgent dealine to meet and am working remotely so I despreately need to get this solved.
Here's what ive tried to solve the issue but to no avail...
• logged out of creative cloud and logged back in
• uninstalled photoshop cc and reinstaled again
• restarted my machine
• removed any third party plugins and scripts
and still the same problem happens.
PLEASE HELP!! - Many thanks
Have you tried resetting you Photoshop preferences they often cause problems when corruption has set in and they are not removed when you uninstall so the bad files are still in place when you reinstall.
Thanks for the reply - unfortunately, thats not working either, still doing the same thing