3 Replies Latest reply on Dec 22, 2013 4:32 PM by upperechelon

    Photoshop CC freezing after a minute or so... HELP!

    upperechelon

      Hi,

       

      Im using a retina macbook pro 13inch w/ the latest version of photoshop cc.

       

      i've been using cc for a while now and its been fine, until late last week, I was pretty sure I applied an update, and its since been freezing after about a minute or so, then i get the spinning colour wheel of death and nothing happens. I have an incredibly urgent dealine to meet and am working remotely so I despreately need to get this solved.

       

      Here's what ive tried to solve the issue but to no avail...

       

      • logged out of creative cloud and logged back in

      • uninstalled photoshop cc and reinstaled again

      • restarted my machine

      • removed any third party plugins and scripts

       

      and still the same problem happens.

       

      PLEASE HELP!! - Many thanks