I have not used my program for a long time, maybe close to a year. Now it is telling me I don't have it regestered , and can't do it because I have it installed on another computer. I did have to have a new hard drive put into this computer earlier this year, and I can not uninstall it off that hard drive....what do I do to be able to use my probram? I do not want to have to buy another program, I like the one I have.
Adobe allows you to have the same purchased serial number on no more than 2 of your computers.
To put the serial number on a 3rd, you need to deactivate one of these installs on computer 1 or 2.
If your purchased serial number gets locked into a damaged computer, Adobe is the only one who can help you. Adobe via its Adobe Chat does a wonderful job in doing this for you.
Click on the following link to open it. When it opens, click on "I still need help" to get the Adobe Chat to appear.
I have it pre-set for "Serial Number Issues or Activating My Product".
Please let us know the outcome.