4 Replies Latest reply on Dec 22, 2013 9:26 PM by Trevor.Dennis

    photoshop redownload

    crottsmom

      how can i reload my photoshop on my new computer since my old one completely crashed?

        • 1. Re: photoshop redownload
          Ashutosh.Nigam Adobe Employee

          Please share the version of Ps you are using?

           

          Regards,

          Ashutosh

          • 2. Re: photoshop redownload
            crottsmom Level 1

            CS5 EXTENDED

             

            Date: Sun, 22 Dec 2013 20:15:19 -0800

            From: forums_noreply@adobe.com

            To: sha_cro@msn.com

            Subject: photoshop redownload

             

             

             

             

             

             

                  

                       

                       

                       

                Re: photoshop redownload

             

             

                created by Ashutosh.Nigam in Photoshop General Discussion - View the full discussion

             

             

             

            Which version of Ps you are using?

            Regards,

            Ashutosh

             

             

             

                 Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5952383#5952383

                 Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5952383#5952383

                 To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5952383#5952383. In the Actions box on the right, click the Stop Email Notifications link.

                  

                       Start a new discussion in Photoshop General Discussion at Adobe Community

              For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

            • 3. Re: photoshop redownload
              Ashutosh.Nigam Adobe Employee

              Please download the setup again from Internet and keep a copy of it for future use.

               

              http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

               

              Please download both files, Navigate to the directory where you saved the installation files and double-click the .exe(file1), this would extract the Ps CS5 installation files.

               

              After the files finish extracting, the installer launches automatically. If it doesn’t, go to the folder that contains the extracted files. Double-click Set-up.exe to begin installation.

               

              • Follow the onscreen instructions to install
              • When prompted for a serial number, enter your serial number and complete the installation.

               

               

              Follow the instructions mentioned carefully.

               

              Regards,

              Ashutosh

              1 person found this helpful
              • 4. Re: photoshop redownload
                Trevor.Dennis Adobe Community Professional

                Hi

                 

                You should be able to download the installation file by logging onto your Adobe account.  You'll find the serial number there as well.

                 

                You are allowed to have Photoshop activated on up to two computers at any one time.  Since your last computer crashed, you will not have been able to deactivate it, so you can either use the second activation, or if you have already used it, you'll have to contact Customer support who will reset it for you.  Be warned that we think support is very slow at the moment because of people having problems installing the bundle deal.

                1 person found this helpful