HI Staff, hi Users,
after uninstalling Photoshop Elements 10 and try to install Photoshop Elements 12 (CD version) an error appears
and the installation was going back and undo the installation.
I`ve done a shut down of my Windows 7 64bit Professional, start new, run the program Adobe Support Advisor and no error was found.
I tried to install again with an actual downloadfile and the setupfile wants now to do an uninstallation first.
In the middle of the confirmed unisntall process another error appears: 'Specified path is empty' - The uninstall process aborts.
I tried it with admin rights - whatever, I'm the only user on the system.
Allways the same error.
There is no directory beginning with adobe photoshop or photoshop elements...
So, what can I do now?
Let me know if you need further information or a screenshot (it's in German!).
Please try to write easy to understand
Thanks in advance and best regards