1 Reply Latest reply on Dec 27, 2013 3:12 AM by sjpt

    re ADE authorization

    odonj

      I bought some ebooks from Kobo; having had to register there. I then downloaded ADE onto my notebook plus acsm files from Kobo.

      Having installed ADE I added the acsm files to the library which resulted in the books being downloaded.

      During authorization, I could find nothing fro Kobo, so used my existing Adobe ID which was not recognised.

      I then continued without authorization.

      After resetting my Adobe ID, I can no longer open the books in this notebook; Acer with win 8, or any other.

      How can I correct this problem?

        • 1. Re: re ADE authorization
          sjpt Level 4

          This is a vicious trap that Adobe lays for unsuspecting customers.

          They do give very mild warnings, but not nearly strong enough.

          When you register 'without ID', ADE creates an anonymous/implicit ID with limited powers (eg can't be used to share with other devices).

          Whenever you first load a DRM book, that copy of the book is associated with whatever ID the computer is registered to at the time.

          Any book you load while this anonymous ID is active gets associated with that ID, and can't be read on any other device.

          When you properly register your computer with a real ID, that old anonymous ID is lost.

          Now you don't have any devices that can read the book.

           

          You can try contacting Kobo and see if they can help by letting you have a second lot of .acsm files and starting again now you are properly registered,


          ~~~~~~

          This part is too late to help odonj but may help other readers ...

           

          The only way I know round this is to use a DRM stripper such as epubee BEFORE you deauthorize the device.

          I do NOT advocate using such code to get around the valid limitations placed on a DRM book.

          However, where the problem arises only because of the ineptness of Adobe's ADEPT DRM infrastructure and its implementation,

          such a measure is totally justifiable.