6 Replies Latest reply on Dec 27, 2013 11:31 AM by A.T. Romano

    Organizer elements 12



      Je viens d'acheter Photoshop Eléments 12 et Premiére Eléments 12. Après installation l'organiser démarre et se plante " Capture.JPG

      Mon PC :  intel Core i7 (8 Core) 2.80Ghz RAM 8Go - Windows 7 Pro/64 Bits

      Photoshop et Premiére fonctionne parfaitement.

      Merci pour votre aide.

        • 1. Re: Organizer elements 12
          Claudio González Most Valuable Participant

          Este foro es sólo para discusiones sobre los foros mismos. El foro de Photoshop Elements está aquí:




          y el de Premiere Elements, aquí



          • 2. Re: Organizer elements 12
            the_wine_snob Level 9

            As you are using Premiere Elements, I will Move your post to that forum, where you will get quick assistance. Also, your link and any e-mail subscriptions will follow along.


            If necessary, you can use the Translate button in my Reply, to convert to French.


            Good luck,




            [Moved to PrE Forum]

            • 3. Re: Organizer elements 12
              the_wine_snob Level 9

              As Organizer is a component that can be shared between Premiere Elements and Photoshop Elements, I chose Premiere Elements.


              If this becomes more of an issue with Photoshop Elements, we can Move it to that forum. However, there are some experts with Organizer here, so I thought it would be the better choice between the two forums.


              Good luck,



              • 4. Re: Organizer elements 12
                A.T. Romano Level 7



                To resolve the Elements Organizer 12 issue, the following two have proved helpful for me.


                1. Delete the Elements Organizer 12 setting file...in the Premiere Elements 12 Expert workspace, as you hold down the Ctrl+Alt+Shift (altogether), left mouse click the Organizer tab at the bottom of the workspace and hold that click for 15 to 20 seconds. At the end of that time, release only the mouse hold. You should see a pop up message "Delete Elements Organizer Settings File". Click Yes to that. Then release the hold down on the Ctrl+Alt+Shift. This shortcut may take practice, but it does work quickest.


                2. When in the Elements Organizer 12, create a new catalog. See File Menu/Manage Catalogs/Catalog Manager.


                That works for me.


                Please let us know the outcome.


                Thank you.



                • 5. Re: Organizer elements 12
                  LYON660 Level 1

                  Merci pour vos infos


                  J’ai trouvé la solution il faut :




                  Lancer Photoshop.


                  ·    Edition


                  ·    Préferences


                  ·    Organiser et partager


                  ·    Fichiers


                  ·    Décocher "Rechercher et reconnecter automatiquement les fichiers manquants.


                  ·    Décocher "Génerer automatiquement les vignettes pour les vidéos


                  ·    OK




                  Voila probleme resolu pour moi c'est bon...




                  Encore Merci






                  De : A.T. Romano forums_noreply@adobe.com

                  Envoyé : vendredi 27 décembre 2013 17:13

                  À : LYON660

                  Objet : Organizer elements 12






                  Re: Organizer elements 12



                  created by A.T. Romano <http://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <http://forums.adobe.com/message/5959695#5959695

                  • 6. Re: Organizer elements 12
                    A.T. Romano Level 7



                    We are very pleased that you have resolved your Elements Organizer 12 issue. Great work.


                    If you should have problem obtaining the first frame for your video thumbnail in the Elements Organizer 12, you can right click the thumbnail involved and select Update Thumbnail.


                    Thank you for the follow up news.


                    Best wishes.