This is so fustrating. Some one replied to me 4 days ago and NEVER helped me resolve this issue. I provided the tech with access to my form and now I have no further support. What is the number to reach a LIVE person at Adobe? I'm in a panic state as my form has to be live by Monday. Please advise.
I created a form that will show jpegs pending the logical anwser. I need to be able to see the form replies that are UNIQUE to each user. The error I get says the form is already open in some other program. NOT true. I was told PRIOR to going to the paid subscription that in order for me to utilize the PDF function - I had to pay for the service. I DID that. Now I'm stuck. GUUUUURRRR
Most of the engineering team was out for the holiday so I really apologize that you did not get helped over that period.
This issue really is not related to FormsCentral, it has to do with Flash and your system - here is an FAQ of things to try:
PS - another option to "move" a form in the future other than the "Share" that Wenlan mentioned (in which case you could also duplicate after sharing) would be to "Export Design File" from the Design tab of the form using the File menu, you can then import the design file into the other account
Kind thanks Josh. Yes – when I couldn't reach anyone – I decided to google the error and sure enough…I had to use FireFox instead of Safari.
Happy New Year!