1 Reply Latest reply on Dec 27, 2013 3:05 PM by BobLevine

    Why is cloud asking for serial number?

    Andycaps

      I have subscribed to the Adobe Cloud and I am having issues trying to launch my APPS - one of them was a trial that ended so I clicked the JOIN and paid my fee, now when I try and open the same app it asks the same question, trial ended please pay!!!

       

      If I sign in it then askes for a serial number!

       

      please help