16 Replies Latest reply: Jan 3, 2014 4:50 AM by Jiangong RSS

    Missing Sequence Presets in Premiere Pro CC

    Jiangong

      I've recently installed Premiere Pro CC and there are loads of presets missing on the new sequences dialogue box.

      Beside, I can't open and preview MP4 file which works fine in CS6.

      My operating system is Windows 7.

       

      I've tried these two methods and didn't solve the problem:

      http://helpx.adobe.com/premiere-pro/kb/features-presets-missing-premiere-pro.html

      http://helpx.adobe.com/premiere-pro/kb/missing-sequence-presets.html

      Any help will be appreciated!