1 Reply Latest reply on Dec 29, 2013 2:47 AM by sjpt

    Software won't open. Details provided. Help??

    Charlieisgothic

      Can't open software. Error message saying it isn't working and is checking Windows for solutions. Does not ever provide solutions and never opens. Tried to reinstall but still did not work,. Help?.

        • 1. Re: Software won't open. Details provided. Help??
          sjpt Level 4

          Is this ADE2.0/2.0.1.  Several people have had that stop working for no apparant reason on Windows.

          One possible workaround is to try the older more reliable 1.7.2.

           

          ~~~~~~~~~

          There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

          (You can have them both installed at once if you like.)

          Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

          http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

          The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

           

           

          Some people have found ADE trying to upgrade automatically. 

          It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.

          Probably best to say no if 2.0.x installation asks if you want to migrate your library.