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1. Re: Encore Add Menu Issue
Stan Jones Dec 29, 2013 1:53 PM (in response to lasdirections)What operating system?
How did you add the menu? (If from the library, what happens if you use "import as menu.")
There were no updates for Encore CS5 or CS5.1. The "upgrade" to CS5.1 was part of Premiere CS5.5.
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2. Re: Encore Add Menu Issue
lasdirections Dec 29, 2013 2:08 PM (in response to Stan Jones)Hi Stan,
Sam issue from the Library Add The Menu and the File Import As Menu. I'm running Mac Mavericks. I'm using the bottom right window to add the NTSC Bride DVD Menu and that along witht the submenu give me that error. The others, with the exception of the Champagne Menu, work. These three however(Bride Menu, Bride Submenu and the Champage Menu) make this error message pop up repeatedly until I force quit the program mid project. In the past I have created customized versions of these menus in Photoshop but I didn't Save, I did a Save As to another folder..
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3. Re: Encore Add Menu Issue
Stan Jones Dec 29, 2013 2:15 PM (in response to lasdirections)Mavericks has issues with Encore. Left clicks on menus and adding from library seem problems.
Interesting that some menus work and others don't. Seems a hint there somewhere...
http://forums.adobe.com/message/5950080#5950080
Photoshop -1 issue:The workaround was not to left-click on the menu. Use right click, or other options and menu commands.
http://forums.adobe.com/message/5810884#5810884See post 12 and several following where we are looking for workarounds to the error.
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4. Re: Encore Add Menu Issue
lasdirections Dec 29, 2013 2:55 PM (in response to Stan Jones)Hi Stan,
I'm still getting that error message even after using the right click. Its really hard to work around and after editing and saving out a new menu/different name in photoshop the error message still pops up. Its not the Photoshop issue, its the "Sorry, an abnormal condition has been detected. Before quitting, you have one chance to save your project"
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5. Re: Encore Add Menu Issue
lasdirections Dec 29, 2013 4:05 PM (in response to lasdirections)Hey,
I was able to go back to a project file when this menu worked and resaved over the Encore/PSD Menu template. It works just fine now when importing and the error message doesn't pop up. I saved it out as an Encore Template as an extra precaution - thanks for the suggestions Stan
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6. Re: Encore Add Menu Issue
Stan Jones Dec 30, 2013 10:54 AM (in response to lasdirections)Fascinating that some menus are working and others not. Makes me wonder again about permissions/file location as a variable.


