1 Reply Latest reply on Dec 29, 2013 3:52 PM by sjpt

    My computer won't download ADE 2.0

    RIchardBrown

           When I try to install Adobe Digital editions, it goes through the downloading process, then says that it can't download. After that Internet Explorer stops working and shuts off. Can anyone help, please? I have Windows 7, if that makes any difference.

        • 1. Re: My computer won't download ADE 2.0
          sjpt Level 4

          Sounds most odd.

          Two workarounds to try.

          1. Try a different broswer.
          2. Try ADE v1.7.2

           

           

          ~~~~~~~~~

          There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

          (You can have them both installed at once if you like.)

          Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

          http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

          The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

           

           

          Some people have found ADE trying to upgrade automatically. 

          It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.

          Probably best to say no if 2.0.x installation asks if you want to migrate your library.