Just purchased Photoshop Element 12. Installation went great but the when I tried to launch it for the first time it freezes at initializing screen. Does anyone have any ideas?
If you look at the bottom left of the splash screen, what does it say it's doing when it freezes?
Hi Barbara, it says that it is not responding. However I figured out it was having a conflict with another software program called Wemacom. I uninstalled that now it's working.
Thank you so much for you reply.
Glad you got it working.
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