Over the years I had purchased different Adobe products under different email addresses so a couple months ago I tried to consolidate them under one primary email account. I called Adobe customer service and the young lady told me that I needed to complete a transfer of license for each program as transferee and then again as recipient with the new email address.
I just checked and the programs are still not showing up under my account and I can no longer access my old account. They gave me a case number 211794299 but who do I need to talk to or email to get this rectified? Also how long does this process usually take?
Thanks and Happy New Year
You better contact Adobe customer support it not the best however if you can not access your old account and your products are not in your current account you need their help..... Good luck....