4 Replies Latest reply on Dec 31, 2013 11:32 AM by Grant H

    CC cannot open a file created in latest version

    tttallman

      I subscribe to CC. I tried to open a file from a client. I got a message saying I couldn't open it "because it was saved with a newer version of Adobe InDesign CC (9.1)". I hit the update button in InDesign multiple times and no updates for InDesign appear. I check my (PC) version and it is 8.0.2. My question is whether since my client uses a Mac is it possible that Adobe has a newer version(9.1)available for Mac which then cannot be opened on the newest PC (8.0.2) version?

       

      If that guess is wrong, does anyone have any idea what might be the problem?