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chat with an agent

New Here ,
Dec 31, 2013 Dec 31, 2013

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I do not see " chat with an agent" at the bottom of the page , only " ask our experts"

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Guide ,
Dec 31, 2013 Dec 31, 2013

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Please reply to the messages on the old thread rather than starting a new thread ...

Did you select topic ‘'Signing into my Account' before selecting  'I still need help'?

If you don't select a topic it won't offer the chat,  also for some of the topics it won't offer the chat.

It's quite a long page, you may have to scroll down to see the 'Chat with an Agent' bit.

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