1 Reply Latest reply on Dec 31, 2013 5:51 AM by sjpt

    chat with an agent

    Jocat

      I do not see " chat with an agent" at the bottom of the page , only " ask our experts"

        • 1. Re: chat with an agent
          sjpt Level 4

          Please reply to the messages on the old thread rather than starting a new thread ...

           

          Did you select topic ‘'Signing into my Account' before selecting  'I still need help'?

          If you don't select a topic it won't offer the chat,  also for some of the topics it won't offer the chat.

           

          It's quite a long page, you may have to scroll down to see the 'Chat with an Agent' bit.