My company currently uses RoboHelp for Word to create a
WinHelp 4 .hlp file. Could anyone confirm that our users who are
running Vista will not be able to view these .hlp files? I do not
have a machine running Vista that I can check this on.
If that is true, any suggestions for the easiest way to
convert these WinHelp 4 .hlp files to another format? I am on
RoboHelp 7. I am completely new to help authoring and am pretty
clueless at the moment.
If your .HLP is the older 16 bit format, it should run with
no issues on Vista. But if it's the newer 32 bit format, it will
require a one time download of the Vista 32 bit WinHelp viewer in
order to work.