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Please provide us with the following logs.
You can find them at:
PS Installer logs
Program Files(x86)\Common Files\Adobe\Installers
You can zip all the files together and send us through mail. This would help us in finding the root cause.
Appreciate your help. Apologize for the inconvenience.
There were no .log files in the AAMUpdater folder, but I have included everything that was in the single 1.0 file folder that was there. Thanks for helping with this. It’s quite a long process to install this program anymore since I originally started with CS3.
I should add also that I don’t see CS6 listed in the Control Panel > Programs & Features list. In all other respects CS6 works.
Let me know if you need anything else.
The problem is now resolved with an installation of the CC AAM. I had been reluctant to do that before because it appeared to be something geared only toward CC users. I was mistaken. Once that was on my machine the Update function from within CS6 Help worked like a charm.
Thanks go to Ashutosh Nigam for taking the time to hook into my machine and help with diagnosing this issue. It's all better now!