0 Replies Latest reply on Jan 2, 2014 1:19 AM by hanslettany

    After Effects CC booting problem. Please Help!

    hanslettany

      Hi,

       

      I have a major After Effects problem here…

      Recent, my After Effects doesn't open anymore… It starts booting, the interface opens, but then, the spinning wheel of terror starts to spin…

       

      I must say, the adobe creative cloud desktop application, doesn't show up in my menubar very often too.Then, I can't open open that application and even uninstalling doesn't work. When I use the cleaner tool for cc desktop application and install it again (after rebooting my computer, otherwise it freezes at initializing) It shows up in the menubar again and my After Effects starts working again as well. This is a work around I use to get things working, but I'm loosing lots of time repeating this process almost every morning when I start working…

       

      Since I am a titledesigner for film an tv, After Effects is my major software here… So please does anyone have a solution here?

       

      Thanks,

      Hans.

       

      - After Effects CC 12.2.0.52

      - Mac OS X 10.7.5 on a MacPro (2012)

      - 2 x 2,4 GHz 6-Core Intel Xeon

      - Memory: 24 GB 1333 MHz DDR3 ECC

      - Graphics ATI Radeon HD 5770 1024 MB

      - I use the latest Black Magic driver for connection to an external OLED monitor